When you register via this Site, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and so on. Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as described herein.
We use the information collected to store your preferences, improve web site navigation, make personalized features and other services available to you, compile and analyze aggregate statistics and trends, and otherwise help administer and improve the Site. We also may use this information to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole and in our marketing and advertising services.
From time to time, we use contact information obtained via this Site to send e-mail and postal mail supplying customers with the most recent product and service information. If you order products or services via our Site, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via e-mail regarding their account status, and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including aggregating information, data warehousing and mining, cross matching databases and pooling data for effective data management, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and group wide sharing and for such and other reasonable business purposes and operational efficiency improvement. We may remove information when it becomes out of date or inaccurate or when properly requested by you.
Disclosures required by law.
Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.
We take reasonable technical and organizational steps to safeguard the information you provide to us and protect it from unauthorized access, loss, destruction or alteration. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our using the standard known as SSL. Beyond the SSL encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.
Because no system is 100% secure or error-free despite taking reasonable steps, Razor Genomics Inc does not guarantee that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by informing us that you no longer wish to receive such communications. If you opt out of certain communications, you may not be able to access certain of our products or services.
Access, blocking, deletion and correction of information you provide:
You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws.
Other web sites:
This Site contains links to the web sites of other organizations. Razor Genomics Inc is not responsible for the privacy practices or the content of other web sites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between Razor Genomics Inc and these linked sites, or adoption or approval of the content of such sites. Since we do not control these web sites, we encourage you to review the privacy policies posted on those, and all, third party web sites.
We do not knowingly collect personal information from children under the age of 18.
Razor Genomics • 150 N. Hill Drive • Suite 14 • Brisbane, CA 94005 • 415.859.5468
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